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About Us

Our Culture

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We are committed to our “promote from within” approach, which allows us to reward and recognise achievements, often promoting individuals within 2-3 years. This reflects the positive culture and work environment we provide, as well as the aspirational nature of the company. Training, continuous coaching and personal development of our staff is core to our success.

We are also incredibly proud of the longevity of our staff, with the average length of service of our Management team currently at 10 years.

Our Toyota & Lexus Pillars

Challenge – take responsibility for your personal contribution to achieving the vision

Genchi Genbutsu – literally, go and see. Find the root cause of a problem and identify solutions

Kaizen – continuously look for opportunities for improvement, eg: reduce costs, save waste

Respect – place customers first, trust each other

Teamwork – respect differences, share knowledge, understand the importance of combined contribution

Our Awards

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We are exceptionally proud of the number of accolades we have been awarded over the past few years, which has only been achieved through the dedication of our fantastic team. These include:

  • AM Awards 2021 - Best Dealership - Toyota Milton Keynes (Winner)
  • AM Awards 2020 – Best Dealer Group (Highly Commended)
  • AM Awards 2020 – Best Aftersales Team - Toyota Chelmsford (Highly Commended)
  • Toyota BRIT Awards 2020 - 6 wins plus 2 runner ups
  • Toyota Ichiban Award for Excellence in Customer Service 2020 - Toyota Chelmsford
  • Sunday Times Fast-Track 250
  • Motortrader 2019 – Outstanding Achievement Award
  • Motortrader Awards – Most Improved Business
  • Toyota Presidents’ Club – 11 Consecutive Years
  • Lexus Best Group
  • Toyota Best Group x 3


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