General Manager

The Steven Eagell Group is an award‑winning employer and Europe’s largest Lexus and Toyota retailer, operating 43 locations across the South East, East of England and West Midlands. Representing the world’s largest automotive brands, we are recognised for strong performance, progressive leadership and a commitment to developing senior talent.

We are now seeking an experienced General Manager to take full operational and commercial accountability for select dealerships in the South West Midlands area.

This is a leadership role suited to an established Head of Business / Dealer Principal / General Manager who thrives in a complex, multi‑site environment.

The Opportunity

As General Manager, you will have end‑to‑end responsibility for people, profit and performance. Reporting to the Divisional Director and supported by strong central functions, you will lead established leadership teams while shaping strategy, culture and future growth.

This role offers genuine autonomy, visibility at senior level, and the opportunity to further develop your career within a market‑leading automotive group.

What’s On Offer

In return, we offer a highly competitive senior leadership package and the opportunity to play a key role in the UK’s largest Toyota and Lexus retail group.

·£80,000 – £100,000 OTE (uncapped)

• Company car and fuel
• Private medical insurance
• Health cash plan
• Pension scheme
• Life assurance (2x salary)
• Discounted vehicle purchase scheme
• Discounted servicing, parts and bodyshop services
• Ongoing training and development
• Career opportunities within a growing, high‑performing group

Key Responsibilities as a General Manager

You will be accountable for:

·Overall financial performance of both dealerships, ensuring delivery of budgeted profit, volume and cost targets

• Leadership, development and succession planning of dealership leadership teams
• Driving a high‑performance, values‑led culture where excellence is recognised and underperformance is addressed decisively
• Oversight of Sales and Aftersales operations, ensuring consistent delivery against manufacturer and group KPIs
• Setting clear financial, operational and growth objectives for each department, supported by robust business plans
• Accurate and timely dealership reporting in line with group frameworks and governance requirements
• Delivering consistently high levels of customer satisfaction and brand advocacy
• Ensuring full compliance with manufacturer standards, regulatory requirements and Steven Eagell Group policies

About You

This role requires a proven senior automotive leader with the credibility, judgement and commercial acumen to lead at scale.

Essential experience:

·Previous experience as a Head of Business, Dealer Principal or General Manager within the automotive sector

• Strong track record of delivering sustainable financial performance
• Experience leading large, diverse teams through senior management layers

Desirable:

·Manufacturer experience with Toyota or Lexus (beneficial but not essential)

Key attributes:

·Inspirational, authentic leadership style with the ability to engage and motivate senior teams

• Commercially astute, with strong analytical capability and the foresight to identify and mitigate risk
• Calm, professional and resilient, with excellent stakeholder management skills
• Strategic thinker who remains highly effective in operational execution

Privacy Notice

At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs at steveneagell.co.uk.

If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful.

Thank you for your interest in Steven Eagell Group.

Job Types: Full-time, Permanent

Benefits:

·Company car

• Company pension
• Employee discount
• Store discount

Work Location: In person