Sales Administrator
Watford
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Sales Administrator at our Toyota Watford branch. We will provide excellent training and genuine career progression opportunities in return.
Experience in accounts or administration is essential for this role in Sales Administration.
Does this sound like you?
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and enjoy presenting ideas to others
- Passionate about the automotive industry and want to work in the world’s biggest manufacturer
- Organised and flexible but hard-working
- Strong numerical and administrative skills
- Previous experience with: Kerridge, V8 REV8, Keyloop, CDK, Drive systems
- Enjoy working as part of a team and assisting colleagues
If so, then read on for more detailed role information!
Key Job Competencies:
Co-ordinates order and delivery activity
- Liaises with the Sales team and processes vehicle orders in line with sales order, demonstrators or showroom stock requirements
- Uses a familiarity with the Shop@Toyotasystem to provide administrative support to the Sales team
- Liaises with Sales team and completes sales invoicing, ensuring all costs are included
- Completes all pre-delivery related administration(e.g. vehicle registration, insurance, road tax)
- Provides general support to the Sales team and Corporate Sales Specialist, keeping them informed of customer order status and any issues that may arise relating to their sales
- Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date
- Works with After Sales team to ensure completion of service invoices
Creates & updates stock lists & manages the centre database
- Manages the stock management system, reporting any technical problems as necessary
- Keeps stock list records complete and up to date for new, used and fleet cars as appropriate
- Advises the Sales team on matters regarding stock activity so that they are always aware of the current stock status
- Liaises with the Sales Manager and ensures correct authorisation of new stock ordering
- Provides appropriate data input for the centre financial reporting and customer database management purposes
Works as a full member of the centre team
- Works with colleagues and other teams across the centre to seek out and deliver continuous improvements and provide a seamless service to customers (e.g. by providing a back-up service to the Sales team)
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist
- Works with colleagues across the centre to investigate and resolve customer complaints
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