Kickstart Your Career with an Exciting Apprenticeship Opportunity!
Want to work with the world’s largest automotive brand in an industry with huge global growth? Now's your chance! The Steven Eagell Group, Europe’s biggest Lexus and Toyota retailer, is looking for a motivated individual to join the team as an Apprentice Service / Parts Advisor at our Canterbury Toyota branch.
We’re all about growth, so we’ll give you top-notch training and real opportunities for career progression. Plus, you’ll be working with a super supportive team that’s dedicated to delivering the best experience for our customers.
What You’ll Be Doing:
- Full-time hours: 8:00 am - 6:00 pm Mon to Friday and Every 3rd Saturday 8am to 1pm
- You’ll be the first point of contact for customers bringing in their cars for service, maintenance, or repairs.
- Help customers book in their vehicles, provide updates on their service progress, and explain any repairs or recommendations clearly.
- Work alongside technicians to ensure the smooth operation of the service department, making sure everything runs on time.
- Handle customer inquiries, answer questions, and provide advice on services and vehicle care in a professional yet friendly manner.
- Keep track of customer details and service history, and update records accurately in our system.
- Assist with invoicing and processing payments once work is completed.
- Ensure customers are satisfied with the service they receive and keep them coming back for future visits.
- You'll get hands-on training at our state-of-the-art centre in Derby, with travel and accommodation provided.
- Work with a team that loves to support you and help you grow.
What We’re Looking For:
- Organised and ready to learn
- Good with computers and tech
- Someone who enjoys interacting with all sorts of customers
- A positive attitude and a “can-do” approach to challenges
- GCSEs in Maths, English and ICT (A-C grades, or equivalent) are great, but not essential
- You’ll play a key role in making sure customers get the parts they need, whether it’s for repairs, servicing, or upgrades.
- You’ll use our company’s computer system to log stock movements and place orders, ensuring we have the right parts in stock at the right time.
- Work closely with your colleagues and customers to provide exceptional service, helping to improve parts sales performance and solving any issues that arise.
- You'll get fully trained in the role, and upon completion of your apprenticeship, you’ll earn a Level 2 Retailer Standards qualification.
- Off-the-job training takes place in residential blocks, and all travel and accommodation costs are covered by the company.
Why You’ll Love It:
- Full training and real career progression opportunities.
- A permanent, full-time role that sets you up for success.
- Gain qualifications while working and learning on the job.
- All travel and accommodation for off-site training are covered.
- Work with a leading company and get access to great employee benefits.
- Permanent, full-time role
- Full training from day one
- 25 days holiday + Bank Holidays
- Pension scheme
- Employee discounts on products and services
At the Steven Eagell Group, we’re committed to helping you grow in a career you’ll love. So, if you’re ready to jump in and make your mark, we want to hear from you!
