Site Coordinator Role

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are currently expanding our business and are now offering an exciting opportunity to join the team, as a Site Coordinator at our Toyota Gatwick branch.

As our Site Coordinator, you will actively engage with our customers, helping to provide seamless service in a fast-paced environment. Professional and friendly, you will be responsible for meeting and greeting customers on arrival at the Centre, helping them with any queries they might have. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for our Milton Keynes centre. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.

Does this sound like you?

• A passion for automotive retail and a willingness to delight customers
• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and like making people feel welcome
• Looking for a long-term career in an industry-leading automotive environment

Highlights of what you will do in your job

• Greets and welcomes all visitors on arrival and ensures they are parked and guided to the right person.
• Identifies what assistance or information a customer requires and assists where possible
• Handles basic queries on the product so the customer feels they have been professionally dealt with
• Ensures all vehicles are handed over at the right time and at the expected high standard, ready to delight the customer
• Manages and co-ordinates all site Health & Safety requirements
• Ensures cleanliness of all parking areas and entrances
• Maintains front and rear car park control and vehicle movement
• Attends training and meetings to continuously learn and gain product knowledge to enable you to progress
• Work as a fully embedded member of the Centre team

Personal Skills

• Excellent communicator
• Team Player
• Friendly, engaging and approachable
• Proactive and helpful
• Excellent organisational skills
• Efficient under pressure

Essential job criteria

• A full UK driving licence.
• Eligibility to work in the UK.

Experience and qualifications

• Good level of general education; ideally GCSE English and Maths
• Previous relevant experience within customer services or logistics
• Interests that support your work life balance
• Clean UK recognised driving licence

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