Site Progressor

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are currently expanding our business and are now offering an exciting opportunity to join the team, as an experienced Site Progressor at our Cambridge location. We will provide excellent training and genuine career progression opportunities in return.

About the Role

As the first point of contact on the pitch, you will play a key role in ensuring the smooth and professional presentation of our car park. You will coordinate vehicle placement to ensure all cars are positioned for maximum visibility and accessibility. Each day, you will move pre-selected vehicles to the front of the pitch, helping create a seamless experience for both the sales team and our customers.

You will greet customers upon arrival and assist them in finding suitable parking, particularly during busy periods. This role requires a proactive, highly organised individual with a hands-on approach and a “no task too big or too small” mindset.

Key Responsibilities

·Manage the flow and organisation of the car park

• Ensure vehicles are positioned for optimal visibility and presentation
• Move and prepare pre-selected vehicles for the sales team
• Greet customers warmly and assist with parking when required
• Report directly to Senior Management
• Manage incoming stock movements
• Oversee new and used vehicle deliveries
• Maintain exceptional customer care standards at all times
• Portray a professional image on behalf of the Centre
• Report customer complaints to your manager promptly
• Ensure vehicles meet customer expectations prior to handover
• Undertake valeting duties as required
• Carry out any additional duties appropriate to the role

Key Success Criteria

·Highly organised with strong attention to detail

• Proactive and self-motivated
• Comfortable being on your feet throughout the day
• Able to work outdoors in all weather conditions
• Committed to delivering excellent customer relationships and satisfaction
• Accurate and timely in completing tasks
• Works collaboratively with all departments across the Centre

Privacy notice:

At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. You can see how we process your data and understand your rights, here. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs @ steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.

Job Types: Full-time, Permanent

Benefits:

·Company pension

• Employee discount
• On-site parking
• Sick pay
• Store discount

Work Location: In person