About us

We are an Equal Opportunity Employer. Salary Negotiable. We are a multi-award winning automotive company and the UK's leading Toyota group, with dealerships across several counties. We were founded in 2002, and our primary objective remains "100% complete customer satisfaction".

Job Introduction

We are looking for a Smart Repair Technician to join our Aftersales branch at Toyota Birmingham. As a Smart Repair Technician, you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they are able to work to efficiency/productivity targets and have the skills to be a Smart Repairer. As a Smart Repair Technician, you will support others in this busy environment and you will have the support of the brand to ensure that their knowledge and skills are up to date.

Role Responsibility

* Carry out all repairs according to best practice procedures.
* Meeting highest safety and quality standards
* Interpret and implement technical instruction data
* Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
* Seek clarification from the Manager or Supervisor if a work order is not clear or seems incorrect
* Complete assigned jobs within the estimated repair/paint times
* Safeguard the customer’s vehicle and its contents while in the workshop
* Ensure that all vehicles comply with safety standards when returned to customers
* Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
* Fulfil all tasks to the customer’s complete satisfaction

The Ideal Candidate

To be a success in this role, you will have:

* IMI Qualified Smart Repair Technician
* Previous experience with Smart Repairs and Manufacture Repairs and Paint Scheme’s

* The capability of working to the highest quality standards
* Strong IT skills in order to use a tablet
* Great team player and communication skills
* Maintain high standards of house-keeping
* Prior experience of working to efficiency targets
* A full clean UK driving license

Privacy notice:

At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods.

We are following Government guidance and advice from Public Health England and have implemented strict new processes within our dealerships in order to minimise risk of infection.