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We are proud and honoured that Lexus Ipswich has been announced as a winner of the 2024 Lexus Kiwami Awards, an accolade that is bestowed on the top-performing centres across Europe.
The Kiwami (“outstanding excellence”) Awards were introduced in 2016 and this year more than 340 official Lexus retailers were eligible for consideration across Europe. A total of just 17 retailers have been recognised for both their business achievements and an exceptional level of customer service that delivers uniquely Lexus omotenashi hospitality. In essence, this treats every customer with the care and attention to detail that would be extended to a guest in the home, reinforcing the Lexus principle of “making luxury personal”.
This accolade is a testament to the dedication and hard work demonstrated by every member of the team, showcasing their commitment to continually delivering exceptional levels of customer service. Our colleagues at our Ipswich branch should be incredibly proud of themselves and their achievements.
This year’s winners were rewarded with a four-day event in Norway, including electrification fact-finding and best practice sharing, a gala dinner and opportunities to enjoy spectacular landscapes with hiking and fjord expeditions.
July 2024
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