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See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Please see our our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact one of our sales team at the dealership of your purchase to discuss this further - Contact us.
We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Please speak to the sales team at the dealership of your purchase as soon as possible to review options - Contact us.
We can help you with this. One of our sales team from the dealership of your purchase will be able to obtain your settlement figure - Contact us.
We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call - Contact us.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.
Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.
Whatever your question or feedback we are here to help. So please feel free to contact us
